+ Attendant Responsibilities

  • As a patient or attendant, you are responsible:
  •  For keeping appointments, being on time for appointments, and calling your doctor/hospital if you cannot adhere to the appointment timing.
  • For providing complete and accurate information, including your full name, address, telephone number, date of birth, particulars of next-of-kin and insurance company/TPA/employer, past illness, and medication details wherever required.
  • For actively participating in your treatment plan and to keep your doctors and nurses informed of the effectiveness of your treatment.
  • For your valuables. Please leave you’re at home and only bring the necessary items.
  • To provide complete and accurate information about your personal details and health.
  • To ask questions when you do not understand any information or instructions concerning your care.
  • To faithfully undergo the agreed therapy.
  • To follow the care giver’s instructions diligently.
  • To follow hand washing and other infections control guidelines strictly.
  • To be responsible for all your belongings.
  • To treat all hospital staff, other patients and visitors with courtesy and respect.
  • To abide by all hospital rules and safety regulations.
  • To observe the visiting hours schedule of the hospital.
  • To use hospital property and equipment only for their intended use.
  • To avoid visiting areas for which you don’t have the permission.
  • To clear your dues for the treatment, wherever applicable, promptly.
  • To be punctual to visit the doctor/hospital as advised.
  • To maintain and produce all the medical records.
  • To comply with the NO SMOKING policy in the hospital premises.
  • Not to pay any kind of tips or gratuity to any of our staff.
  • To participate in decisions regarding your health.
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