For keeping appointments, being on time for appointments, and calling your doctor/hospital if you cannot adhere to the appointment timing.
For providing complete and accurate information, including your full name, address, telephone number, date of birth, particulars of next-of-kin and insurance company/TPA/employer, past illness, and medication details wherever required.
For actively participating in your treatment plan and to keep your doctors and nurses informed of the effectiveness of your treatment.
For your valuables. Please leave you’re at home and only bring the necessary items.
To provide complete and accurate information about your personal details and health.
To ask questions when you do not understand any information or instructions concerning your care.
To faithfully undergo the agreed therapy.
To follow the care giver’s instructions diligently.
To follow hand washing and other infections control guidelines strictly.
To be responsible for all your belongings.
To treat all hospital staff, other patients and visitors with courtesy and respect.
To abide by all hospital rules and safety regulations.
To observe the visiting hours schedule of the hospital.
To use hospital property and equipment only for their intended use.
To avoid visiting areas for which you don’t have the permission.
To clear your dues for the treatment, wherever applicable, promptly.
To be punctual to visit the doctor/hospital as advised.
To maintain and produce all the medical records.
To comply with the NO SMOKING policy in the hospital premises.
Not to pay any kind of tips or gratuity to any of our staff.
To participate in decisions regarding your health.